Last updated: July 22, 2026.
"Rootline" and "Rootline Marketing" are trade names of Logolix OÜ, a private limited company registered in Estonia (registry code 17170723). This policy explains what information we collect through getrootline.com and our services, how we use it, and the choices you have. Questions any time: john@getrootline.com or (656) 232-2261.
When you contact us, book a call, or fill out a form, we collect what you provide: typically your name, business name, phone number, email address, and your message. When you visit the site, our hosting provider may log standard technical data (IP address, browser type, pages viewed) for security and performance.
If you become a client, we also process the business information needed to build and run your website and phone system: your service list, service areas, business hours, photos you supply, and the contents of messages handled by your system.
We use your information to respond to you, provide and improve our services, schedule and hold calls you have booked, send messages you have asked for, and handle billing. We do not sell personal information. We do not use your information for advertising to third parties.
Parts of our service involve text messages: for example missed-call text-back, quote-form follow-ups, review requests, and appointment messages sent on behalf of client businesses, as well as messages we send you directly once you have opted in.
Two kinds of texting happen here and they are separate: messages we send you (covered by your opt-in above), and messages a client's own system sends that client's customers. For the second kind, the client is the sender: consent belongs to their customers, and every flow we set up includes automatic opt-out handling.
The site itself sets no cookies of its own today. It does load fonts from Google Fonts, which means Google receives standard technical request data (like your IP address) when a page loads. Some pages embed third-party tools that may set their own cookies when you use them: our scheduling calendar (for booking calls) and, if we add analytics in the future, an analytics service. You can control cookies through your browser settings. If our cookie use materially changes, we will update this section.
We rely on a small number of providers to operate: website hosting, appointment scheduling, phone and messaging platforms, and payment processing. They receive only the information needed to perform their function for us and may not use it for their own purposes.
We keep prospect information for as long as we are in an active conversation with you, and client information for as long as you are a client plus any period required for tax and accounting obligations. You can ask us to delete your information sooner (see below).
You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it, at any time, by emailing john@getrootline.com. Because Logolix OÜ is an EU company, we handle personal data in line with the EU General Data Protection Regulation (GDPR); where it applies to you, you also have the right to lodge a complaint with a supervisory authority.
If we change this policy, we will post the new version here with a new date. Material changes affecting active clients will be flagged to them directly.